Usage & Billing
This page contains general information related to the usage and billing of your Strapi Cloud account and applications. Strapi Cloud offers a free 7-day trial for all new accounts and two paid plans: Pro and Team.
The usage-based pricing for Strapi Cloud is based on the following criteria and limits:
|7 days retention
|7 days retention
- Seats are the maximum number of users that can access the Strapi Admin Panel.
- Database Entries are the number of entries in your database.
- Assets Storage is the amount of storage used by your assets.
- Assets Bandwidth is the amount of bandwidth used by your assets.
- API Requests are the number of requests made to your APIs. This includes requests made to the GraphQL and REST APIs.
Seats represent the maximum number of users that can access the Strapi Admin Panel. Each plan comes with a default number of seats.
You can add more seats either by upgrading to a higher plan, or manually adding individual seats as desired. Seat can be added from the Account Settings -> Manage Subscription menu as detailed here.
Each plan has a maximum number of seats that can be added. The maximum number of seats for each plan is as follows:
Billing is based on the usage of your Strapi Cloud account and applications. You will be billed monthly for the usage of your account and applications. You can view your usage and billing information in the Billing section of your Strapi Cloud account.
If you exceed the limits of your plan for API Requests, Asset Bandwidth, or Asset Storage, you will be charged for the corresponding overages.
For example, if you exceed the 500GB limit in asset bandwidth of the Pro plan, you will be charged for the excess bandwidth at the end of the current billing period. Overages are not prorated and are charged in full.
Overages are charged according to the following rates:
|$1.50 / 25k requests
|$25.00 / 100GB
|$2.00/GB per month
Projects may end up in a Suspended state for various reasons, including violating the terms of service or exceeding the limits of your free trial plan.
If your project is suspended, you will no longer be able to access the application or trigger new deployments. You will also be unable to access the Strapi Admin Panel. You can view the status of your project in the Projects section of your Strapi Cloud account.
Owners of suspended projects will receive an email notification with instructions on how to resolve the issue. If you do not receive an email notification, please contact Strapi Support.
If you do not resolve the issue within 10 days, your project will be deleted and all data will be permanently lost.